(a) true
(b) false
2.The cognitive component of an attitude consists of beliefs and values antecedents
(a) true
(b) false
3.The effective component of an attitude is a specific feeling regarding the personal impact of the antecedents.
(a) True
(b) false
4.An attitude results in intended behavior.
(a) true
(b) false
5. Job satisfaction is closely related to organizational commitment and job environment.
(a) true
(b) false
6.A loyalty response to low job satisfaction occurs when an employee passively waits for conditions to improve because of a trend in the organization.
(a) true
(b) false
7.Expectancy can have both positive and negative results for a manager.
(a) true
(b) false
8.The earliest studies of leadership tended to focus on leader behavior
(a) true
(b) false
9.Transactional leadership includes charisma.
(a) true
(b) false
10.Leader behaviors for high performance work teams tend to be charismatic.
(a) true
(b) false
11.One major power that bureaucracy has is simply its staying power.
(a) true
(b) false
12.Implement is the most “hands-on” facet of public administration.
(a) true
(b) false
13.A geographical information system is a location-related computer programme data and maps for a variety of uses.
(a) true
(b) false
14. The most powerful reason for the growing recognition of the global economy is
(a) the growth of international trade groupings and pacts.
(b) that more people are working domestically for foreign employees..
(c) that the major cities of the western world are culturally heterogeneous.
(d) that domestic organization are feeling the impact of international competition.
15. The learned and shared ways of thinking and doing things found among members of a society is known as:
(a) Parochialism
(b) Culture shock
(c) Culture
(d) Ethnocentrism
(e) Domestic multiculturalism
16. Each of the following is a popular dimension of culture except:
(a) Language
(b) Use of space
(c) Religion
(d) Individualism
(e) Time orientation
17. To help combat selective perception, a manager should:
(a) View the situation as others view it
(b) Give more performance feedback to subordinates
(c) Spend more time helping subordinates learn job skills
(d) Gather additional opinions about a situation from others
(e) Increase feedback to subordinates and train them personally
18. Assigning personal attributes to other individuals is known as:
(a) Stereotyping
(b) The halo effect
(c) Selective perception
(d) Projection
(e) Expectancy
19. The key elements of the communication process include all but which of the following:
(a) An interpreter
(b) A receiver
(c) A source
(d) Feedback
(e) Noise
20. Nonverbal communication is:
(a) The acknowledgment of a message and a response to its reception.
(b) Communication through physical gesture
(c) The same as noise
(d) Anything that interferes with the effectiveness of the communication attempt
(e) Often unimportant during interviews.